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Brook Green Hotel

3.0 star property

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Photo gallery for Brook Green Hotel

Exterior
Exterior
Studio Suite | Bathroom | Shower, free toiletries, hair dryer, towels
Lounge
Minibar, in-room safe, individually decorated, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
170 Shepherds Bush Road, Hammersmith, London, England, W6 7PB
  • Place, Olympia Events
    ‪13 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Place, Westfield London Shopping Centre
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, individually decorated, desk

Double Room

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Shower, free toiletries, hair dryer, towels

Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio Suite

Minibar, in-room safe, individually decorated, desk

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, individually decorated, desk

Standard Room

  • Sleeps 2
  • 1 Double Bed

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Property grounds
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4.5 out of 5, Wonderful, 1,007 reviews
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includes taxes & fees
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About this property

Brook Green Hotel

Hotel with a restaurant, near Kensington High Street
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include concierge services, express check-out and a garden.
Brook Green Hotel offers 17 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Digital televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Brook Green Hotel. During your stay, you're just a quick walk from Eventim Apollo. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • 14 minutes by foot from Olympia Events and a 2-minute drive from Kensington High Street
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Brook Green Hotel also features a garden, concierge services, and room service (during limited hours).

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 11:30 AM.
Brook Green Hotel – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brook Green Hotel

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10 per person
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Brook Green Hotel
Brook Green Hotel London
Brook Green London
Hotel Brook Green
Brook Green Hotel London, England
Brook Green Hotel Hotel
Brook Green Hotel London
Brook Green Hotel Hotel London

Brook Green Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 227 out of 330 reviews
Rating 8 - Good. 77 out of 330 reviews
Rating 6 - Okay. 16 out of 330 reviews
Rating 4 - Poor. 7 out of 330 reviews
Rating 2 - Terrible. 3 out of 330 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Vwey convenient for the event i was attending. Polite and helpful staff. Fantastic room at an extremely good price.
Stayed 1 night in Aug 2025

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in a very posh, walkable neighborhood. Right near a supermarket too! Rooms are small but comfortable. Note: no lifts, only minimal room in refrigerator (rest is filled with items for purchase).
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jake

Fantastic stay and great pub attached
Stayed 3 nights in Aug 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid stay..

Lovely room. Nice character bar downstairs. Friendly staff. How it should be really and even had a tasty Sunday roast.
Stayed 1 night in Aug 2025

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing / Attention to Details Required

Tried to ring ahead several times to share that I would be checking in the evening and would like to arrange to have a late check out but had no answer. Upon arrival I had the most awkward and off-putting chekin experience ever. Receptionist was all about telling me how it is going to be in a sarcastic tone. I tried to clarify my questions by rephrasing them but only stood corrected and shut down. For example when I asked about my room as I was told that it was a "..typically small English room and traffic noice could be an issue and is its part of the package but the windows are double glazed." I have no clue where that came from but felt a clash and and I actually expressed thats he was making me feel very uncomfortable. I proceeded to my room (17) five flights up to the top, no lift and no offer to help with my bag. My impressions of the room were that it felt dark, dated dusty with the smell of stale fried bar food. I attempted to switch on the TV from one of the two remotes and neither were responsive. No phone in the room so I rambled back down for assistance. Your man checked it out and managed to queue up the Sky and left. Relieved I then tried the volume and changer but it was again unresponsive. Round two with the TV he made calls for help, not resolved, so asked for another room. Standing before him for what was the fifth time, sweat rolling down my face, offered a twin bedroom I decided I had enough and left for other accommodation.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great room, beautiful building. Close to tube. Only problem was no elevator.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Property conditions & facilities
Hotel is super cute and rooms are very clean and homey. Food was awesome as well highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars, would highly recommend

Would highly recommended this hotel and will be back to stay again in the future. We had to book last minute due to being let down by Air BnB, but we really enjoyed our stay. Friendly staff, clean and comfortable room with great amenities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Karisa, Mill Valley

Stayed 2 nights in Jun 2025

10/10 Excellent

Amal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Carina

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and room
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was such a perfect location for the Eventim Apollo, and for food and travel connections. The room was lovely and the staff I met were all really nice.
Stayed 3 nights in May 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Nice room gnerally
Stayed 1 night in May 2025

10/10 Excellent

Clemence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pub stay
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025