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Brook Green Hotel

3.0 star property

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Photo gallery for Brook Green Hotel

Exterior
Minibar, in-room safe, individually decorated, desk
Exterior
Lounge
Studio Suite | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
170 Shepherds Bush Road, Hammersmith, London, England, W6 7PB
  • Kensington High Street
    ‪13 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪13 min walk‬
  • Westfield London Shopping Centre
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪23 min drive‬

Room options

View all photos for Twin Room

Shower, free toiletries, hair dryer, towels

Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio Suite

Minibar, in-room safe, individually decorated, desk

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, individually decorated, desk

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, individually decorated, desk

Double Room

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 3
  • 1 Double Bed

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About this property

Brook Green Hotel

Hotel with a restaurant, near Kensington High Street
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include concierge services, express check-out and a garden.
Brook Green Hotel offers 17 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Digital televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Brook Green Hotel. During your stay, you're just a quick walk from Eventim Apollo. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • 14 minutes by foot from Olympia Conference and Exhibition Centre and a 2-minute drive from Kensington High Street
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Brook Green Hotel also features a garden, concierge services, and room service (during limited hours).

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 11:30 AM.
Brook Green Hotel – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brook Green Hotel

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10 per person
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Brook Green Hotel
Brook Green Hotel London
Brook Green London
Hotel Brook Green
Brook Green Hotel London, England
Brook Green Hotel Hotel
Brook Green Hotel London
Brook Green Hotel Hotel London

Brook Green Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 211 out of 310 reviews
Rating 8 - Good. 75 out of 310 reviews
Rating 6 - Okay. 14 out of 310 reviews
Rating 4 - Poor. 7 out of 310 reviews
Rating 2 - Terrible. 3 out of 310 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and room
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was such a perfect location for the Eventim Apollo, and for food and travel connections. The room was lovely and the staff I met were all really nice.
Stayed 3 nights in May 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Nice room gnerally
Stayed 1 night in May 2025

10/10 Excellent

Clemence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pub stay
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the Eventim for concert. Amazing staff. Adorable place to stay! Would stay again for sure!
Stayed 1 night in Apr 2025

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic British pub vibe and perfect decor throughout the building. If you’re looking for a feel of up market UK pub stays, this is a real gem right in the heart of the West London. As a London born and bred UK resident, I don’t normally like the idea of staying “in town”, but this changed my mind for a perfect night out and comfy stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, comfortable bed, clean and friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED my stay at the Brook Green Hotel! The staff was very friendly and helpful!! It's centralized in the best area. I came to see a concert at the Eventim Apollo which, to my pleasant surprise, was literally 3 blocks away. The train station is only 2 blocks away a quick 5-10min to everything, with a bus stop right outside the main door and right down the street from the Westfield Mall. And it felt even safer as the Police station is only 1 block away. I will most definitely stay here again! :)
Stayed 3 nights in Mar 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, expensive mini bar

Hotel was awesome, one of the best pub hotels I've stayed in Would say the mini fridge was expensive though, mini bottle of prosseco cost £34
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Fabulous hotel. Very good value for money, really well equipped, lovely staff and great location. Nothing to find fault with.
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Shower never really got hot. Was warm, at best. Pillows were lumpy and the mattress was very firm. Beautiful property beside that.
Stayed 1 night in Mar 2025

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10

Só agradecer a todo staff do hotel. Foram perfeitos.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay, comfortable, great decor and the breakfast was amazing. Only downside is no lift so if you are on the second or third floor its a long way up
Stayed 2 nights in Mar 2025

10/10 Excellent

lee

Stayed 1 night in Feb 2025

10/10 Excellent

Samara

Beautiful hotel and a lovely restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

Maria, hawthorne

Stayed 2 nights in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find

Loved this place. Made to feel really welcome. Didn't feel like my first time there. Excellent standard of room. Good food in the bar. Will definitely go back.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure

Always a pleasure staying at Brook Green - friendly staff, amazing food and comfortable rooms in a great part of London.
Stayed 2 nights in Jan 2025

2/10 Terrible

Maria

Stayed 2 nights in Jan 2025