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Hampton by Hilton London Docklands

3.5 star property

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Photo gallery for Hampton by Hilton London Docklands

Reception
Fitness facility
Family Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

View in a map
Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪6 min walk‬
  • Place, University of East London, Docklands Campus
    ‪18 min walk‬
  • Place, Thames River
    ‪4 min drive‬
  • Airport, London (LCY-London City)
    ‪12 min walk‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Living area | Flat-screen TV

Room, 1 Queen Bed

8.6 out of 10
Excellent
(34 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Twin Room

9.2 out of 10
Wonderful
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Family Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible

7.8 out of 10
Good
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible | In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Accessible

7.8 out of 10
Good
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Hampton by Hilton London Docklands

Hotel with free breakfast, 7-minute walk to ExCeL Exhibition Centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, self parking and a business centre are on-site. Housekeeping is available on request.
Hampton by Hilton London Docklands offers 209 accommodations with laptop-compatible safes and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Hampton by Hilton London Docklands gets high marks from our customers. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from ExCeL Exhibition Centre and 12 minutes from O2 Arena
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Hampton by Hilton London Docklands. Parking is available for a fee.

This 3.5-star London hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 10 AM.
Hampton by Hilton London Docklands has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet (71 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (74 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Third party payments are not accepted.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton London Docklands Hotel
Hampton Hilton Docklands Hotel
Hampton Hilton London Docklands
Hampton Hilton Docklands
Hampton by Hilton London Docklands Hotel
Hampton by Hilton London Docklands London
Hampton by Hilton London Docklands Hotel London

Hampton by Hilton London Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1002 reviews
Rating 8 - Good. 300 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Garfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joaneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Aman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t any shop around.
Stayed 3 nights in Aug 2025

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, room comfort

Handy for anything around Docklands

Regular visitor here. Staff are helpful and friendly. Generally quiet and comfortable. House keeping has been just a little less precise than in the past. Inga in the restaurant is brilliant and has lead the team for years. Great for business and handy for London City and the Excel
Stayed 1 night in Aug 2025

6/10 Okay

Grace Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was great except for the staff in the dining area. The woman in charge there was consistently rude to us every morning during breakfast throughout our stay. She would really benefit from additional customer service training.
Stayed 4 nights in Aug 2025

8/10 Good

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to rest your head, everything is clean and well taken care of. If you are staying here for the London excel then be aware it’s in a weird location and can be difficult to find especially at night when transit becomes less available!
Stayed 3 nights in Aug 2025

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, staff & service

Not a bad stay…

Staff were great, food was okay (sometimes long waits for food) room was clean and air con was great but bed was quite uncomfortable…
Stayed 2 nights in Aug 2025

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel & staff

We stayed here as it was disability friendly, it was more than we imagined, we brought our own hoist but everything else was efficient for what we needed, staff were lovely and helpful, the food was hot and enjoyable. Very near to places we needed to see and things to do. Would definitely stop here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and price after visiting the o2 for a concert. Would 100% stay again
Stayed 1 night in Jul 2025

8/10 Good

Caroline

Stayed 2 nights in Jul 2025

4/10 Poor

Andrew

Travelled with family
Disliked: Room comfort
The mattress seemed very old,, so two nights of very little dlewp
Stayed 2 nights in Aug 2025

10/10 Excellent

Henry Cherng-han

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

The room was comfortable and clean. The staffs were very helpful. The breakfast was great, too. We had a wonderful 3-night stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Lovely place, clean and just what we needed
Stayed 3 nights in Aug 2025

10/10 Excellent

Mimi

Stayed 2 nights in Jul 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable room ,good breakfast only problem tv would not work,
Stayed 1 night in Aug 2025

10/10 Excellent

kieron

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class service Lovely people on reception including Mula who was so delightful to us all Thoroughly recommend this hotel Great value Great Breakfast and very clean Kieron and guests
Stayed 1 night in Aug 2025

10/10 Excellent

Mildred

Travelled with group
Liked: Staff & service, amenities
Neat and clean hotel rooms. Chinese restaurant across serves great food.
Stayed 2 nights in Aug 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Excellent hotel, with helpful,polite staff. Really good for transport links into the city were a bonus. Only down side was trying to have coffee with breakfast - one very unreliable machine to serve all guests just didn't cut it.
Stayed 2 nights in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable room

Room was spacious, clean and very comfortable, but breakfast was only so so. Lots of choice, but quite poor quality.
Stayed 3 nights in Jul 2025

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were decent and comfortable and as advertised. AC wasn’t working and it was the heat wave so did not make for a good nights sleep
Stayed 1 night in Jul 2025

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient staff, large room
Stayed 2 nights in Jul 2025

8/10 Good

Duncan, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast quality was good with lots of options.
Stayed 4 nights in Jul 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025