Hyatt Place London City East

VIP Access

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Where to?

Dates

August 2025

September 2025

Enjoy the city skyline from our outdoor terrace, featuring round tables and comfortable seating.

Relax in this stylish room with a large bed, flat-screen TV, and city views through large windows.

Relax in a stylish space with green and orange seating areas, white tables, and large windows.

Situated in the heart of the city, this hotel offers stunning views from its large windows.

Enjoy a warm dining experience with comfortable seating and a variety of fresh bread and pastries on display.

Overview
Rooms
Location
Policies

Popular amenities

Gym
Bar
Pet-friendly
24/7 front desk

Explore the area

Black Lion House, 45 Whitechapel Road, London, England, E11DU

Tower of London
‪13 min walk‬
Tower Bridge
‪19 min walk‬
The Shard
‪5 min drive‬
London (LHR-Heathrow)
‪44 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Room, 1 King Bed

Wonderful

21 sq m
Sleeps 2
1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Exceptional

24 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Balcony

Exceptional

20 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed with Sofa bed

Exceptional

26 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

Excellent

21 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Terrace

23 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Single Beds

Very good

24 sq m
Sleeps 2
2 Single Beds

Room, 2 Single Beds

Wonderful

21 sq m
Sleeps 2
2 Single Beds

Deluxe Room, 2 Single Beds, City View

24 sq m
City view
Sleeps 2
2 Single Beds

1 King Bed Balcony with Sofa

24 sq m
City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Similar properties

Experience the vibrant city atmosphere from this modern building's elevated vantage point.

Free WiFi
Air conditioning
Gym
Laundry

for 1 room

includes taxes & fees

7 Aug - 8 Aug

About this property

Hyatt Place London City East

Eco-certified hotel with 24-hour fitness centre and rooftop terrace

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.

Hyatt Place London City East offers 280 air-conditioned accommodations with a safe and a hairdryer. 55-cm Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Hyatt Place London City East's great location gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a 24-hour gym
Guests really like the accommodation for the comfy beds and cleanliness
Steps from Brick Lane and 8 minutes on foot from Old Spitalfields Market
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Place London City East.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Sotto Cucina & Bar – On-site restaurant.

PocketSquare Skyline Bar – On-site cocktail bar. Open selected days.

The Market – On-site coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

PocketSquare Skyline Bar
Sotto Cucina & Bar
The Market

Things to do

24-hour gym

Family friendly

Children's games
Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
Computer station
Coworking space
Meeting room

Outdoors

Rooftop terrace

Accessibility

Area rugs in room
No lift
Tile flooring in room

9 floors
Banquet hall
Built in 2021
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Hair dryer
Shower
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-cm smart TV with digital channels

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per day
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 12 per person
Pet fee: GBP 25 per pet, per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London

Hyatt Place London City East Hotel

Hyatt Place London City East London

Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Stuart

25 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Amba Caruna

Business traveller

24 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely property with very helpful and kind staff. They even accommodated an early check in at 9:30am! There are lots of restaurants around, and the tube is a 3 minute walk away. Would recommend this property to anyone staying in the Whitechapel area.

Stayed 5 nights in Apr 2025

10/10 Excellent

MILES

23 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

23 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Melvin

Travelled with partner

23 Apr 2025

Property one underground stop to the tower and easily accessible by the tube to all areas in London.

Stayed 4 nights in Apr 2025

10/10 Excellent

Eloise

22 Apr 2025

Stayed 4 nights in Apr 2025

2/10 Terrible

Sarah

21 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Graham

19 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, easy check in and out, good location. Good value for money

Stayed 1 night in Apr 2025

8/10 Good

Sophie

Travelled with family

18 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

2/10 Terrible

Julia

Travelled with family

18 Apr 2025

Disliked: Staff & service

Booked a family room for 3 adults but was given a double room and a flimsy cot for a child. The intentions were good when checking in but when I realized that I didn’t get the room I booked and returned to the front desk, I was told by another front desk agent that i was given the correct category of room. I explained that the room I booked should include a sofa bed but the agent was unwilling to look into the matter and said I was not charged for the cot and suggest that next time I should book a more sufficient room. She also ask that I contact Expedia to resolve any room issues. We were also given a room with handicap access which we did not requested. I had another reservation to return to the hotel several days later and Fabio at the front desk addressed the previous issue. He was very attentive and provided great customer service ensuring the room was to my satisfaction. Much appreciate you Fabio! Ended my trip with a much needed comfortable stay.

Stayed 1 night in Apr 2025

10/10 Excellent

Carlo

18 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with family, Travelled with partner

17 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great Hyatt property! It’s clean. The staff was amazing, down to the heart shaped towel design left on our bed by the housekeeper. The breakfast was top notch. The roof top bar was perfect after a long day of touring. I have no complaints and will definitely stay here again. The hotel is on the outskirts of London which is perfect for getting away from the hustle and bustle. The underground station is a short walk away. And it connects you immediately to the line heading to/from Paddington station (so no need for taxi when flying in or out). It also connects you with line heading to Westminster. It’s the perfect spot.

Stayed 4 nights in Apr 2025

8/10 Good

Grant

Travelled with partner

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was very nice and comfortable bed

Stayed 2 nights in Apr 2025

10/10 Excellent

Shahiba

14 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, room was very clean spacious, good transport links.

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family

14 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

Michael, Southbank

Travelled with partner

13 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely hotel with very friendly and helpful staff. Everyone who works there is so nice.

Stayed 4 nights in Mar 2025

8/10 Good

Mohammed

10 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca, Cambridge

10 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Business traveller

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice rooms Clean Spacious

Stayed 1 night in Apr 2025

8/10 Good

tina

9 Apr 2025

Liked: Staff & service, amenities

Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Travelled with partner

7 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was very clean and extremely quiet in our room. We had an amazing view to the gherkin in our room on the 6th floor.

Stayed 3 nights in Apr 2025

6/10 Okay

Slade

7 Apr 2025

Liked: Cleanliness, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Sarah

6 Apr 2025

Very well situated and convenient with a good Might not book again due to this issuespacious and comfortable room. The breakfast food was good but the overcrowding was very bad despite trying two different times. When we raised this with the staff they were patronising.. I suspect this would not have happened if I had been younger and male

Stayed 1 night in Apr 2025