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Best Western Greater London Hotel

3.0 star property

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Photo gallery for Best Western Greater London Hotel

Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Property amenity
Indoor wedding
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • 24/7 front desk

Explore the area

View in a map
60 Cranbrook Road, Ilford, England, IG1 4NH
  • Place, Exchange Ilford
    ‪3 min walk‬
  • Place, Valentines Park
    ‪3 min walk‬
  • Place, Ilford Cricket Club
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪119 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Balcony

  • City view
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Standard Apartment, Multiple Beds, Non Smoking, Kitchen | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • City view
  • 1 bedroom
  • Sleeps 7
  • 3 Double Beds and 1 Single Bed
  • Free Wi-Fi

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Double Beds, Non-Smoking, Family Room

  • Sleeps 4
  • Free Wi-Fi

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Apartment-2 King Beds, Non-Smoking, Two Bedrooms, Two Sofabeds, Balcony, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Apartment-2 King Beds, Non-Smoking, Two Bedrooms, Two Sofabeds, Balcony, Kitchen

  • Sleeps 6
  • Free Wi-Fi

View all photos for Apartment-3 Double 1 Single Bed, Non-Smoking, Two Bedrooms, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Apartment-3 Double 1 Single Bed, Non-Smoking, Two Bedrooms, Kitchen

  • Sleeps 7
  • Free Wi-Fi

View all photos for Double

Desk, blackout curtains, iron/ironing board, free WiFi

Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single

Desk, blackout curtains, iron/ironing board, free WiFi

Single

  • Sleeps 1
  • Free Wi-Fi

View all photos for Twin

Exterior detail

Twin

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Bar (on property)
Best Western London Ilford Hotel
Valentines
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
3.6 out of 5, Good, 1,003 reviews
The price is €61
includes taxes & fees
26 May - 27 May
Best Western London Ilford Hotel

About this property

Best Western Greater London Hotel

This smoke-free hotel features a 24-hour business centre, a conference centre and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Best Western Greater London Hotel offers 41 accommodations with coffee/tea makers and free toiletries. This Ilford hotel provides complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is offered on request and an iron/ironing board can be requested.
During your stay at Best Western Greater London Hotel, you'll be close to ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and a 24-hour business centre.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • To-go breakfast served daily for a fee
  • Amenities include locker space, a 24-hour business centre and meeting rooms
  • 10 minutes by car from ExCeL Exhibition Centre and 8 minutes from Thames River
There's a coffee shop/cafe on site. WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes a conference centre. The business-friendly Best Western Greater London Hotel also features multilingual staff, coffee/tea in common area, and express check-out.

This 3-star Ilford hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7.99 for adults and GBP 7.99 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (431 square foot of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay
  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 7.99 for adults and from GBP 7.99 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Best Western Greater London Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 85 out of 340 reviews
Rating 8 - Good. 119 out of 340 reviews
Rating 6 - Okay. 66 out of 340 reviews
Rating 4 - Poor. 33 out of 340 reviews
Rating 2 - Terrible. 37 out of 340 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Rikki

Disliked: Amenities
Hotel is average - good location - friendlyish staff - rooms dated,
Stayed 1 night in Feb 2026

8/10 Good

Hasina

Stayed 2 nights in Feb 2026

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Courteous staff. Clean.
Stayed 3 nights in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Sthefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei muito das camas e edredons, super quentinhos pra um frio congelante. Recepção maravilhosa, café da manhã aceitável. So o quarto q achei pequeno pra uma família de 4 pessoas.
Stayed 3 nights in Jan 2026

8/10 Good

Andrzej, Castleford

Liked: Cleanliness, amenities, property conditions & facilities
All good except it takes them a while to refund/unblock "breakage deposit" after check out
Stayed 2 nights in Dec 2025

6/10 Okay

Trilok

Business traveller
Liked: Staff & service
Budget hotel and you get the feeling all the way. Bed linen were crisp so a 👍
Stayed 1 night in Dec 2025

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay at this hotel! The room and bathroom were super clean, and the bed was really comfortable. Great location close to the etube, and the staff were very friendly and helpful. Would definitely stay again :)
Stayed 2 nights in Nov 2025

6/10 Okay

MARTIN

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction noise in the property at 9am I had a late check-in and really need to sleep a little later as I was so tired - Then got a knock at 11am by housekeeping to tell me its now check out time and I had to vacate the room - Very abrupt and rude
Stayed 1 night in Dec 2025

10/10 Excellent

Rao

Stayed 1 night in Nov 2025

8/10 Good

Jodie

Liked: Staff & service
Quality of the hotel is reflected in the price. Staff however were helpful, polite and courteous. If I needed a hotel in this area I would use this hotel again
Stayed 3 nights in Nov 2025

10/10 Excellent

Ramesh Prasad

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel we enloyed during ours stay all great
Stayed 6 nights in Oct 2025

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great price for a overnight stay, the room was clean and the bed comfortable, and easy to navigate to from the train station. I can't for the life of me think why a room would need 18 individual plug sockets? The negative side is the rooms are small and compact with no windows for fresh air which makes the room very hot and there is no air conditioning. We where rudely awakened by building works going on directly outside our room and could also hear carpet cleaners going in the room below. The was no hot water on our arrival and through out the rest of the evening, so wasn't able to freshen up until the following morning. The staff where friendly and attentive, but overall disappointing.
Stayed 1 night in Nov 2025

6/10 Okay

Tabitha

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff was friendly, room was clean, very lacking in amenities. No lamps other than the bright over head lights. No temperature control other than turning radiator on or off and a couple of adjustments. Two Tiny towels, only two pillows for two people and they did give us more when asked but were kinda grumpy about it. No shampoo or conditioner. Shower gel was very watered down and the pump stopped working
Stayed 3 nights in Oct 2025

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 2 nights in Nov 2025

6/10 Okay

Ibrahim

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Just okay room
Stayed 2 nights in Aug 2025

10/10 Excellent

Tina Fong Ting Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff who are flexible to accommodate customers needs.
Stayed 7 nights in Oct 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All new rooms and very clean. Still waiting for release of our deposit.
Stayed 1 night in Oct 2025

10/10 Excellent

Tina Fong Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff Very clean We stayed overnight to make a busy weekend in London,Perfect for the price. Close to Ilford station so the use of the Elizabethan line came in handy. Gants Hill station for the Central line. is a bus ride away . Overall cant fault the Hotel.
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation, but very noisy. Understandably in the city and expected. Staff was really nice
We traveled to London to see John Summit
Stayed 2 nights in Sep 2025

8/10 Good

A R Ashiqur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and excellent location
Stayed 2 nights in Sep 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your bank is not from the UK. Pay in advance before you come or bring cash to pay for your stay. NonUK bank cards not accepted. That said, the stay was great. Best breakfast provided that I ever had. Staff was very apologetic about the corporate decision on cards and was extremely helpful in all other matters.
Stayed 4 nights in Aug 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service

Good but wouldn’t stay here again

The staff were very friendly and helpful. The room it self, while clean was incredibly hot so it wasn’t comfortable. There were fans but all that did was push warm air around. There was also no bedside or small lighting which meant you either had a very bright overhead light on or left in darkness. It was convenient for the station and to get into London but based on not sleeping well due to the heat I wouldn’t stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and accommodating. Rooms provided to us were clean and in very good condition. I particularly appreciated the shower cubicle; easy to use with good water pressure. The coffee shop was a pleasant surprise; good coffee and service; comforting ambiance of the layout, a quiet place to relax with family. I thoroughly recommend this Hotel.
Stayed 7 nights in Aug 2025

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