ibis London Docklands Canary Wharf

3.0 star property

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Photo gallery for ibis London Docklands Canary Wharf

Exterior
Bar (on property)
Twin Room (SweetRoom) | Desk, laptop workspace, soundproofing, free WiFi
Property entrance
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
1 Baffin Way off Preston Road, London, England, E14 9PE
  • O2 Arena
    ‪2 min drive‬
  • ExCeL Exhibition Centre
    ‪5 min drive‬
  • Tower Bridge
    ‪10 min drive‬
  • London (LCY-London City)
    ‪9 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Twin Room (SweetRoom)

8.2 out of 10
Very good
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed

7.8 out of 10
Good
(24 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

ibis London Docklands Canary Wharf

Hotel with a restaurant, near O2 Arena
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis London Docklands Canary Wharf offers 87 air-conditioned accommodations with coffee/tea makers and a hairdryer. 70-cm LCD televisions come with satellite channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of ibis London Docklands Canary Wharf's great location. During your stay, you'll be close to O2 Arena. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from ExCeL Exhibition Centre and a few minutes from ABBA Arena
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Ibis London Docklands Canary Wharf also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10:00 AM.
Ibis London Docklands Canary Wharf has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower (61 centimetre high)
  • Grab bar near toilet (61 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lift (76 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Raised toilet seat (41 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 70-cm LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 6.75 for children
  • Self-parking fee: GBP 25 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London Docklands
ibis London Docklands
London Docklands ibis
ibis London Docklands Canary Wharf Hotel
Ibis London Docklands Canary Wharf England
Ibis London Docklands Hotel London
ibis London Docklands Canary Wharf Hotel
ibis Docklands Hotel
ibis London Docklands Canary Wharf
ibis Docklands
ibis London Docklands Canary Wharf London
ibis London Docklands Canary Wharf Hotel London

ibis London Docklands Canary Wharf Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 372 out of 1000 reviews
Rating 8 - Good. 403 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lydia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is ok in general, however the rooms need some redecoration, the carpets look dirty and not appealing to walk barefoot on them, the air conditioner' s air smelled. Not sure about the water coming from the bathroom, I could not make coffee as the water had a funny smell, could be chemically, but not sure, maybe something to look into . The smoking areas on the entrance of the hotel door, I felt not welcomed as nonsmokers, could the smoking area be somewhere as the area around the entrance was also blocked by smokers. This is really uncomfortable for someone who does not smoke and don't like the smell of the smoke.
Stayed 1 night in Jun 2025

8/10 Good

Blaise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

BigH

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place for 02 access as well as canary wharf. Stayed for the gig at the 02 arena
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Stayed 1 night in May 2025

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The beds were really uncomfortable. Fold out chair bed smelt musty and was very dusty. Also the duvet cover had a stain on it which looked like blood. In fact, the duvet and pillow were inside the chair and looked as though they hadn’t been changed since the previous guest used it! Air conditioning wasn’t working properly so the room was hot. Plug extension had a PAT tested label with FAIL (see photo) Generally terrible. The only thing good about the stay were the staff who were really nice and helpful.
Stayed 1 night in May 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were rude , breakfast was cold
Stayed 1 night in May 2025

10/10 Excellent

Jacky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in May 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and reasonable price for location
Stayed 3 nights in May 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Natalie

Stayed 2 nights in May 2025

10/10 Excellent

Samaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Allison

Travelled with partner
Liked: Cleanliness, amenities
The rooms are quite small, and the pictures definitely make the rooms look larger and more updated. I only stayed for 2 nights here and then switched hotels.
Stayed 2 nights in May 2025

6/10 Okay

Nikki

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Bright

Stayed 3 nights in Apr 2025

4/10 Poor

Leila

Travelled with family

Disappointing

I wasn’t expecting anything extraordinary but the cleanness was somehow disappointing. I had to clean the desk top and hangers before putting my clothes away as it was so dusty. The only consolation was the receptionists who were outstanding. Carmela and Joyce gave us a heartwarming welcome which was very much appreciated
Stayed 1 night in May 2025

4/10 Poor

Kate

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Hemanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Hotel Ibis London Docklands Canary Warf

We stayed one night as we attended a concert at O2 Arena. Very convenient location and a short walk to Canary warf station. One staff member called, Carmela was very helpful in getting a partial refund as we paid too much for parking.
Stayed 1 night in May 2025

2/10 Terrible

Benjamin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Honestly, I’ve been to friendlier hostage negotiat

Ah, the Ibis Hotel – where hospitality goes to die quietly in the corner while the receptionist stares right through you like you’re the ghost of someone who once asked for an early check-in. Check-in was less “welcome to your stay” and more “what do you want now?” The reception staff greeted us with the warmth of a damp sock and the enthusiasm of a tax inspector in training. I’ve had more engaging conversations with self-checkout machines. And then – the pièce de résistance – there was no water. None. Not a drop. No shower, no brushing teeth, not even the dignity of a toilet that flushes like it means it. Just the dry, echoing sound of our collective hygiene hopes vanishing into the abyss. When I politely asked the staff about this rather basic amenity, they looked at me like I’d just asked them to explain quantum physics in interpretive dance. One actually shrugged. SHRUGGED. As if running water is some kind of luxury feature I’d accidentally selected by mistake. Honestly, I’ve been to friendlier hostage negotiations. One star – because at least the bed wasn’t on fire.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Weekend Getaway

The 24 hour staff was so helpful and friendly, and I really enjoyed staying there. Fun amenities like free drink vouchers.
Stayed 3 nights in Apr 2025

8/10 Good

Vic

Stayed 1 night in Apr 2025

10/10 Excellent

Don

Stayed 1 night in Apr 2025