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ibis London Docklands Canary Wharf

3.0 star property

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Photo gallery for ibis London Docklands Canary Wharf

Twin Room (SweetRoom) | Desk, laptop workspace, soundproofing, free WiFi
Exterior
Property entrance
Bar (on property)
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
1 Baffin Way off Preston Road, London, England, E14 9PE
  • Place, Thames River
    ‪3 min walk‬
  • Place, Billingsgate Market
    ‪7 min walk‬
  • Place, One Canada Square
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Twin Room (SweetRoom)

Twin Room (SweetRoom) | Desk, laptop workspace, soundproofing, free WiFi

Twin Room (SweetRoom)

8.4 out of 10
Very good
(18 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed

7.6 out of 10
Good
(26 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

ibis London Docklands Canary Wharf

Hotel with a restaurant, near O2 Arena
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis London Docklands Canary Wharf offers 87 air-conditioned accommodations with coffee/tea makers and a hairdryer. 70-cm LCD televisions come with satellite channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of ibis London Docklands Canary Wharf's great location. During your stay, you'll be close to O2 Arena. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from ExCeL Exhibition Centre and a few minutes from ABBA Arena
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Ibis London Docklands Canary Wharf also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10:00 AM.
Ibis London Docklands Canary Wharf has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower (61 centimetre high)
  • Grab bar near toilet (61 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lift (76 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Raised toilet seat (41 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 70-cm LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 6.75 for children
  • Self-parking fee: GBP 25 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London Docklands
ibis London Docklands
London Docklands ibis
ibis London Docklands Canary Wharf Hotel
Ibis London Docklands Canary Wharf England
Ibis London Docklands Hotel London
ibis London Docklands Canary Wharf Hotel
ibis Docklands Hotel
ibis London Docklands Canary Wharf
ibis Docklands
ibis London Docklands Canary Wharf London
ibis London Docklands Canary Wharf Hotel London

Reviews

ibis London Docklands Canary Wharf Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 369 out of 1004 reviews
Rating 8 - Good. 391 out of 1004 reviews
Rating 6 - Okay. 155 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

Reviews

10/10 Excellent

Citlali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Ray

Travelled with family
Disliked: Room comfort
Room was very crampt and so noisy from other rooms.
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Sängarna var sköna! Frukosten var enkel men bra.
Stayed 3 nights in Aug 2025

6/10 Okay

Paula

Stayed 1 night in Jul 2025

8/10 Good

Eduard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great receptionist

I would like to express my sincere appreciation for the outstanding service provided by Danny ( Romanian young men) during my stay. From the moment I arrived, he was welcoming, professional, and genuinely helpful. He made the check-in process smooth and efficient, and he was always available to assist with any questions or requests throughout my stay. His friendly attitude and attention to detail truly made a difference and contributed to a very pleasant experience. It’s rare to come across someone so dedicated to guest satisfaction. Thank you once again for the excellent service! Warm regards, Eduard
Stayed 1 night in Aug 2025

6/10 Okay

Lei

Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

David

Travelled with group

Shower was terrible.

The shower cycled from freezing to dangerously hot no matter what you set the thermostat to.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

The good, bad and smelly.

Big signs in car park "pay before hotel check in" but at check in you get a 30% discount which can't be retrospectively applied. Room allocated had a bad sewer Odour which caused us to request a different room. New room was ok. TV was awful. Unresponsive and proprietary menu clunky. Just let travellers use own apps or screen share. Otherwise - great location. Comfortable room. Competitive price. Good staff. Would use again for gigs at O2.
Stayed 1 night in Jul 2025

6/10 Okay

Nelson

Liked: Staff & service, property conditions & facilities
Refer above
Stayed 1 night in Jul 2025

6/10 Okay

Kate

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JULIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Stayed 3 nights in Jun 2025

2/10 Terrible

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here.

Miles from tube stations, grubby, old, modular type portals for a bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean & tidy. Room wasca little small for 3 ppl. Staff were friendly & very helpful. Would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
AIR CONDITIONING
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean & staff were cooperative. Bathroom had problem with drainage on the floor. This requires fixing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Stayed 1 night in Jun 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Hotel is lovely every time we go London we stay at this hotel staff great nice clean rooms great location
Stayed 1 night in Apr 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't recommend

Would recommend, easy to get to the 02 one train journey on Elizabeth line from Liverpool Street station.
Stayed 1 night in Jun 2025

4/10 Poor

Adam

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Had to change first room on first floor that I was given because it smelt like sewage. Second room on forth floor did not. North facing windows overlook busy interjunction and even with window closed it was so noisy through the night. Overall condition of the room was a little shabby. Bed was terrible! Double bed booked - two singles with lumpy double topper cover. Could feel the seam between the two beds if sleeping in the middle, but the two side of the bed sloped toward the middle too. Worst two nights sleep I have had in a very long time. Will definitely not be returning to this, or any other, Ibis Hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok but not wow
Stayed 2 nights in Jun 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had something splashed all on the sink, we would not look to stay with Ibis in the future
Stayed 1 night in Jun 2025