Best Western Greater London Hotel

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Dates

June 2025

July 2025

Standard Room, 1 Single Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast available
24/7 front desk
Free WiFi
Business services

Explore the area

60 Cranbrook Road, Ilford, England, IG1 4NH

ExCeL Exhibition Centre
‪9 min drive‬
Westfield Stratford City
‪12 min drive‬
O2 Arena
‪13 min drive‬
London (LCY-London City)
‪10 min drive‬

Room options

Combined shower/bathtub, free toiletries, towels

Standard Room, 1 Single Bed, Non Smoking

City view
9 sq m
Sleeps 1
1 Single Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Balcony

City view
Sleeps 8
2 King Beds

Standard Room, 1 Double Bed, Non Smoking

City view
12 sq m
Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

City view
13 sq m
Sleeps 2
2 Single Beds

Family Room, 2 Double Beds, Non Smoking

City view
15 sq m
Sleeps 4
2 Double Beds

Family Room, Multiple Beds, Non Smoking

City view
16 sq m
Sleeps 3
1 Double Bed and 1 Single Bed

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

City view
Sleeps 7
3 Double Beds and 1 Single Bed

Bathroom | Combined shower/bathtub, free toiletries, towels

Standard Room, 2 Single Beds, Non Smoking

Sleeps 2
2 Single Beds

Standard Room With Double Bed-Non-Smoking

Sleeps 2
1 Double Bed

Standard Room With Single Bed, Non-Smoking

Sleeps 1
1 Single Bed

1 Double 1 Single, Non-Smoking, Family Room

Sleeps 3
1 Double Bed and 1 Single Bed

Family Room

Sleeps 4
2 Double Beds

Similar properties

Parking included
Free WiFi
Housekeeping
24/7 front desk

for 1 room

includes taxes & fees

21 Jun - 22 Jun

About this property

Best Western Greater London Hotel

Hotel in Ilford with 24-hour business centre and 24-hour front desk

This smoke-free hotel features a 24-hour business centre, a conference centre and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.

Best Western Greater London Hotel offers 41 accommodations with coffee/tea makers and free toiletries. This Ilford hotel provides complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is offered on request and an iron/ironing board can be requested.

During your stay at Best Western Greater London Hotel, you'll be close to ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and a 24-hour business centre.

Free WiFi
Enjoy a bite to eat at the coffee shop/cafe
To-go breakfast served daily for a fee
Amenities include locker space, a 24-hour business centre and meeting rooms
10 minutes by car from ExCeL Exhibition Centre and 14 minutes from Tottenham Hotspur Stadium

There's a coffee shop/cafe on site. WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes a conference centre. The business-friendly Best Western Greater London Hotel also features multilingual staff, coffee/tea in common area, and express check-out.

This 3-star Ilford hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Languages

English, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Ukranian, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 for adults and GBP 7 for children
A coffee shop/cafe
Coffee and tea in common areas

Things to do

TV in common areas

Conveniences

24-hour front desk
Lockers
Luggage storage

Guest services

Housekeeping (on request)
Multilingual staff

Business services

24-hour business centre
Conference centre (431 square foot of space)
Coworking space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (122 centimetre wide door)
Wheelchair accessibility
Wheelchair accessible (may have limitations)

2 buildings
4 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% of food locally-sourced
Banquet hall
Double-glazed windows
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided

Food and drink

Coffee/tea maker
Electric kettle

Desk
Electrical adapters
Heating
Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 100 per accommodation, per stay
Breakage deposit: GBP 100 per stay
A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: from approximately GBP 7 for adults and from GBP 7 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Long-term renters welcome

This property uses solar energy

Safety features at this property include a fire extinguisher and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Best Western Greater

Best Western Greater London

Best Western Greater London Hotel

Best Western Greater London Hotel Ilford

Best Western Greater London Ilford

BEST WESTERN Greater London Hotel Ilford, Essex

Greater London Hotel Ilford

Best Western Greater London Hotel Hotel

Best Western Greater London Hotel Ilford

Best Western Greater London Hotel Hotel Ilford

Best Western Greater London Hotel Reviews

7.0

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

2/10 Terrible

Suman

Travelled with partner

22 May 2023

Disliked: Cleanliness, property conditions & facilities

We were moved to another hotel which house refugee's & other’s that had two 24 hr security guards. Why? So really felt unsafe. We had two gentlemen follow us in a car? Why? This should not be allowed, we should of been told & words cannot express the frighteningly terrible experience.

Stayed 1 night in May 2023

6/10 Okay

Poonum

13 Dec 2022

I had a reservation to start at greater London best western, however I was placed in a different location best western on argyle rd. That hotel room was old, best down with disturbances day and night. I was asked to switch hotels last night to actual greater London best western day before check out last minute. It was a major inconvenience to make me switch hotels last minute. I am requesting a partial refund for the inconvenience.

Stayed 3 nights in Dec 2022

8/10 Good

PRITHWIRAJ

6 Dec 2022

Stayed 2 nights in Dec 2022

6/10 Okay

Erik

21 Nov 2022

Stayed 3 nights in Nov 2022

4/10 Poor

David

30 Oct 2022

Stayed 1 night in Oct 2022

8/10 Good

Petr

Business traveller

1 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel with a strong wifi signal. Located in a nice area and surrounded by stores and cafes, couple of great pubs nearby. The only minus - breakfast isn’t worth £7 at all.

Stayed 4 nights in Sep 2022

8/10 Good

Sara

Travelled with family

30 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel. Great location for local shops and train station

Stayed 2 nights in Sep 2022

6/10 Okay

Estella

29 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

I found all the staff to be friendly. I did have a problem, which was sorted out. But, when the problem came back, the receptionist wondered if I'd done it (which wasn't true).

Stayed 10 nights in Sep 2022

8/10 Good

Mez

Travelled with partner

26 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All around a pleasant stay

Stayed 1 night in Sep 2022

2/10 Terrible

Shariful

15 Sept 2022

Stayed 6 nights in Sep 2022

8/10 Good

Amaechi

8 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anonymous

Great place but no good WiFi Clean and quiet. Facilities up to date. Good customer service Rooms are in good condition. Relaxing.

Stayed 1 night in Sep 2022

2/10 Terrible

Craig

25 Aug 2022

Stayed 1 night in Aug 2022

2/10 Terrible

Lavar

19 Jul 2022

Stayed 1 night in Jul 2022

8/10 Good

Lynne

Travelled with family

26 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely room, executive suit, shame that the beds were a little uncomfortable, new mattresses or some extra padding would of made my stay perfect.

Stayed 2 nights in Jun 2022

8/10 Good

John

23 May 2022

Stayed 1 night in May 2022

2/10 Terrible

Dagem

Travelled with partner

23 May 2022

Disliked: Staff & service, property conditions & facilities

I was asked £50 deposite on arrival, the person who was at the reception said if im not willing to deposit £50 that i have to leave the property in a very harsh manner, already the amount i paid for a single night (£179) is extremely expensive for a very small room like that. I also been told on arrival breakfast serve until 10am in the morning considering that went downstairs at 9:45am however the person in the kitchen said they stopped serving at 9.30am. Very expensive price for a poor customer service and room quality

Stayed 1 night in May 2022

2/10 Terrible

Nick

Business traveller

20 May 2022

Disliked: Staff & service, room comfort

Parking is pants

The description said free parking first come first served but in reality they only have 8 to 10 spaces approx then you have to park on the street but as it’s single yellow line only from 630 pm . If this was in the description I wouldn’t have stayed here .

Stayed 4 nights in May 2022

4/10 Poor

Lesley

Travelled with partner

6 May 2022

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

When booking I thought I was coming to stay at a Best Western hotel. Sadly it was Best Western by name only. The room small but was ok for a night. It was a little further out from central London than I thought but a little more research would of corrected this. There is no bar to enjoy a relaxing drink and your breakfast area is in the recpetion area. We booked breakfast thinking it was going to be a full english as photographed on their website. However cereal, toast, jams , fruit, cheese & hard boiled eggs was all that was on offer. If a full english was available we werent told. We were informed of breakfast times but nothing more than this. We arrived very late so at the time we werent aware that the reception area was our breakfast area, we werent told this either. Upon arrival they take a deposit which im ok with. However, on leaving you are then told it will take 3-5 working days to be returned to you which im not happy about. In todays world of technology there are better ways to secure these desposits without leaving the customer £50 out of pocket for almost a week. If your looking for a stop gap for a night its fine & if you want a basic breakfast its fine but sadly not Best Western at its best.

Stayed 1 night in May 2022

10/10 Excellent

Saryu

Travelled with family and small children

4 May 2022

Was okay not the greatest

Stayed 2 nights in Apr 2022

2/10 Terrible

Jessica

29 Mar 2022

Stayed 1 night in Feb 2022

8/10 Good

Feisal

Travelled with family

27 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Basic but ok

Stayed 1 night in Mar 2022

8/10 Good

Olufunke

11 Nov 2021

Stayed 1 night in Nov 2021

8/10 Good

Farida

Travelled with family, Business traveller

17 Oct 2021

Housekeeping needs improvement

Stayed 4 nights in Oct 2021

8/10 Good

mikkie

Travelled with family

22 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2021

4/10 Poor

alex

Travelled with family

7 Aug 2021

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Nice room but needs tlc

Good location - real friendly staff - room was good but dirty in places - shower had a real old plaster stuck on handle - dust everywhere on skirting boards - I really hurt my toe walking from room to shower from the fixing on a door bar - see pics but other than that good stay