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Good Hotel London

4.0 star property

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Restaurant
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Good Room with Water view | Premium bedding, in-room safe, desk, laptop workspace
The Best Room with Water view | Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Royal Victoria Dock, Western Gateway, Royal Docks, London, England, E16 1FA
  • Place, IFS Cloud Royal Docks Station
    ‪1 min walk‬
  • Place, ExCeL Exhibition Centre
    ‪6 min walk‬
  • Place, O2 Arena
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪72 min drive‬

Room options

View all photos for Good Room with Water view (King)

Good Room with Water view (King) | Premium bedding, in-room safe, desk, laptop workspace

Good Room with Water view (King)

8.4 out of 10
Very good
(13 reviews)
  • 13 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Good Room

Premium bedding, in-room safe, desk, laptop workspace

Good Room

8.4 out of 10
Very good
(51 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Good Room with Water view

Premium bedding, in-room safe, desk, laptop workspace

Good Room with Water view

8.2 out of 10
Very good
(14 reviews)
  • 13 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Best Room with Water view

The Best Room with Water view | Premium bedding, in-room safe, desk, laptop workspace

The Best Room with Water view

  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Water View King

Premium bedding, in-room safe, desk, laptop workspace

Water View King

  • Sleeps 2

View all photos for Best Room With Water View

Premium bedding, in-room safe, desk, laptop workspace

Best Room With Water View

  • Sleeps 2

View all photos for Good Room (Twin)

Good Room (Twin) | Premium bedding, in-room safe, desk, laptop workspace

Good Room (Twin)

9.0 out of 10
Wonderful
(22 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room, Roll-in Shower, No Windows

Premium Double Room, Roll-in Shower, No Windows | Interior

Premium Double Room, Roll-in Shower, No Windows

  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterview Double Room

Premium bedding, in-room safe, desk, laptop workspace

Waterview Double Room

  • Sleeps 2

View all photos for Good Room Twin

Premium bedding, in-room safe, desk, laptop workspace

Good Room Twin

  • Sleeps 2

About this property

Good Hotel London

Waterfront hotel with bars/lounges and rooftop terrace
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, conference space and concierge services.
Good Hotel London offers 148 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Good Hotel London's great location. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by foot from ExCeL Exhibition Centre and a 4-minute drive from One Canada Square
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include 9 meeting rooms and coworking spaces.

Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Good Hotel London.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.
The Living Room – On-site restaurant.
The Roof Terrace – This beachfront rooftop bar specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.50 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Living Room
  • The Roof Terrace

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Conference space
  • Coworking space

Outdoors

  • Dock
  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.50 per person
  • Nearby parking fee: GBP 25 per day (2625 ft away)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
The property’s seasonal rooftop terrace bar is open in spring and summer from Friday to Sunday, 2-9 PM (weather permitting).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Good Hotel
Good London
Good Hotel London Hotel
Good Hotel London London
Good Hotel London Hotel London

Good Hotel London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 107 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Stayed 1 night in Sep 2025

10/10 Excellent

Vladlen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The first impression was very welcoming. We were a little early for our check-in but the team checked and said that our room was already prepared. Although the room was small with the twin beds we requested, it had everything that you would need. Very clean and the beds were cosy and comfortable. We had the buffet breakfast which was very good value, I would certainly recommend it. Nothing was too much trouble. I would definitely return to this hotel and will certainly be telling my friends and family. I also liked the calming atmosphere and the ethos of this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ethos of the company, the staff were excellent, the building was unique. There are a few things that could be improved on like more power sockets and better sound proofing in the rooms, plus longer hours for the bar
Front of the hotel
Side of the hotel
In the reception area
Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food

The food was amazing, the staff friendly, polite and helpful. The room clean and neat, although a little on the small size. Compact but everything you need for a nights stay. The King size bed is comfy but one guest has to climb over the other to get out of bed as it's sideways on. Complimentary satchets for hot drinks especially the coffee bags came in very handy. The window doesn't open, which could be a concern in the event of an emergency. The door sometimes doesn't unlock easily for some reason, which then sets off a small alarm. (A small tip is the bathroom door doubles up as the shower door too) There is no TV either, which is unusual but it is clear when you read through what is included in the room. Breakfast was tasty and
Stayed 1 night in Sep 2025

6/10 Okay

Chloe

Fine for a one night stay before airport, wouldn’t stay for any longer
Stayed 1 night in Sep 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Seth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Actually a Good Hotel!

Great hotel and very good price. Staff are lovely
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with our overall stay. The initial shock of how close the quarters are, was quickly smoothed out as we worked through our plans.
Stayed 6 nights in Sep 2025

10/10 Excellent

Glen

Stayed 12 nights in Sep 2025

10/10 Excellent

Leanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff were very warm and welcoming. They even upgraded us to make our trip even more special. Great access from 02. Would stay again.
Stayed 1 night in Sep 2025

2/10 Terrible

Francis

Stayed 1 night in Aug 2025

8/10 Good

joyce

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Like the water around the area, the lift did not work and no television in the rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a concert at the O2, rooms was small but I travelled solo so perfectly fine for me. Clean & comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but it has everything you need for a short stay. Really fast check-in, good location & only a short walk to get on the Elizabeth line
Stayed 2 nights in Aug 2025

10/10 Excellent

Justine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the room and hotel, the rooms aren’t massive but they don’t need to be, perfect room for a weekend out in London
Stayed 1 night in Aug 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A basic but very decent option for London. Tiny but perfectly adequate rooms. A really good affordable option for London
Stayed 2 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and the rooftop bar were great. The garlic prwans are a must. Rooms very stylish. Staff very welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

Mickaelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sharyl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way the hotel looks like a cruise ship. The rooms look like cabins and are named after people they have helped around the world. It's in a lovely area, but so far away from the city,but great for the Excel and the O2 (via the new cable car). Lovely staff too!
Stayed 3 nights in Aug 2025

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, amenities
.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Great little hotel

The hotel has a great location, and it was very charming. The staff were super friendly and professional. I will say the rooms looked a lot bigger in the photos, but for the price, I can't really complain too much about it. I will say that they charge a deposit upon check-in and there was construction happening on the floor we stayed on, both of which I was not aware of. But definitely would visit again!
Stayed 1 night in Aug 2025

8/10 Good

Georgina

Stayed 1 night in Aug 2025

4/10 Poor

Ross

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Well positioned for the excel centre, (10 min walk), however tiny rooms, no TV in room. Tiny bathroom. Very basic experience, considering its slightly more expensive than alternatives in the area. Nice roof top bar, but very overpriced. Wouldn’t stay again
Stayed 1 night in Aug 2025