Novotel London Greenwich

4.0 star property

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Photo gallery for Novotel London Greenwich

Exterior
Reception
Exterior
Restaurant
Minibar, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
173-185 Greenwich High Road, London, England, SE10 8JA
  • O2 Arena
    ‪6 min drive‬
  • ExCeL Exhibition Centre
    ‪9 min drive‬
  • Tower of London
    ‪12 min drive‬
  • London (LCY-London City)
    ‪15 min drive‬

Room options

Executive Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Novotel London Greenwich

Hotel with a restaurant, in the vicinity of O2 Arena
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Novotel London Greenwich offers 151 accommodations with minibars and a safe. 55-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The breakfast at Novotel London Greenwich gets high marks from our customers. During your stay, you're just a quick walk from Greenwich Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from O2 Arena and 11 minutes from Tower of London
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Novotel London Greenwich. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Novotel London Greenwich has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (89 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day, plus a deposit of GBP 15 per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.00 per person
  • Self-parking fee: GBP 25 per day (in/out privileges)
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich London Novotel
Greenwich Novotel
London Novotel Greenwich
Novotel Greenwich
Novotel Greenwich Hotel
Novotel Greenwich Hotel London
Novotel Greenwich London
Novotel London Greenwich
Accor London Greenwich
Novotel London Greenwich England
Novotel London Greenwich Hotel London
Novotel London Greenwich Hotel
London Novotel
Novotel Greenwich
Accor London Greenwich
Novotel London Greenwich Hotel
Novotel London Greenwich London
Novotel London Greenwich England
Novotel London Greenwich Hotel London

Novotel London Greenwich Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 1007 reviews
Rating 8 - Good. 354 out of 1007 reviews
Rating 6 - Okay. 129 out of 1007 reviews
Rating 4 - Poor. 69 out of 1007 reviews
Rating 2 - Terrible. 40 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Nihad

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty with hair all over the bathroom floor. And there was a lot of cracks and nasty stained on the carpet. The bed sheet didn’t fully cover the mattress and the mattress had blood like stained on it it was very nasty but I had no other option. The staff were lovely at check in and check out that was the only pro. I also booked a standard room but was given a accessibility room
Stayed 1 night in Mar 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2025

6/10 Okay

Marcus

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Steve

Liked: Staff & service
Disliked: Cleanliness, room comfort
Bathroom was dirty (hair in shower), old and stained sink. Coffee machine leaked, soaked everything on the table. No replacement of coffee cream.
Stayed 3 nights in Feb 2025

10/10 Excellent

Omolaja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nina

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Toom temp too hot

The room was too hot and the air con didn't work. Also the eco friendly poster in the middle of the plastic plant wall is just ridiculous . Foyer had nauseating artificial air freshener scent gave me a headache
Stayed 2 nights in Feb 2025

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Welcoming, helpful staff, clean and convenient location
Stayed 2 nights in Feb 2025

6/10 Okay

Emma

Stayed 1 night in Feb 2025

10/10 Excellent

ZAHID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Feb 2025

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service
Great location for access to the O2, just a short bus trip. Plus was located a stones throw away from Grenwich train station which was perfect for travelling in to London. The room was a little tired but was clean and big. Breakfast was good with lots of options and the bar area had a great atmosphere to it. Will definitely return when next visiting the O2.
Stayed 2 nights in Feb 2025

8/10 Good

Kevin

Business traveller
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay in Greenwich

The hotel is perfect for exploring Greenwich itself. It's right next to the train station (mainline and DLR) and there are plenty of things to do and restaurants close by. They have a secure room for bags, for before check in and after check out, which is very useful. On check in we were asked to pay for breakfast, and I thought I had already paid for that but didn't have the time then to check. I checked later and they did refund me, but they said it was an error the system not showing breakfasts on there properly from other booking systems. I would have hoped that they would have asked me to confirm where I had booked to save this problem. The room itself was spacious, with a large comfortable bed. It was overall clean, and had a large TV and a desk which swung out to give more working space. It was a weird layout though, with the toilet on its own in a very small space as you entered the room, and the rest of the bathroom off the bedroom area itself. The kettle and mini fridge was also near the door, but the rest of the hot drink facilities were on the other side of the room near the window. Breakfast was good, with a wide choice. We did have to wait to be seated, ending up asking the reception to help us, and others just walked in without anyonw checking they had paid for breakfast (and at £15.99, it was on the more expensive side). We felt the hotel was set up for the international traveller.
Stayed 1 night in Feb 2025

6/10 Okay

Ratnayake

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
When I checked into the hotel, I was disappointed by the reception staff’s lack of friendliness. There was no warm welcome or even a simple smile. Instead, I was met with questioning that made me feel like I was staying for free.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sophie

Stayed 1 night in Jan 2025

4/10 Poor

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities

A mixed experience

My partner and I stayed here for one night while in London. The room was spacious with a large bed and sofa, there was complementary water in the fridge for us and the toiletries were a nice touch. Also the bed was really comfortable. However, the room was really quite run down and the bed sheets were stained. I have added a picture for reference. We had to lay a blanket over the sheet as I felt quite uncomfortable sleeping on it. The staff were not over friendly or helpful. The man who was on the bar was unbelievably slow and my partner and I as well as other customers were really frustrated at the service with some leaving due to the long wait times for simple orders.
Stain on the bedding
Stayed 1 night in Jan 2025

10/10 Excellent

Louise

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, convenient hotel!

Good hotel, safe and right beside the train station. Near pubs and grocery stores. Location is perfect. Comfy, but well used rooms. Bathrooms could use a refresh! Overall I would rebook in the future!
Stayed 4 nights in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

This is a great choice for a visit to London. Stylish and comfortable and excellent value. Adjacent to Greenwich station. Greenwich itself has lots to offer but London Bridge only ten mins on train
Stayed 1 night in Oct 2024