Novotel London Greenwich

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Where to?

Dates

November 2025

December 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Bar
Housekeeping

Explore the area

173-185 Greenwich High Road, London, England, SE10 8JA

Place, O2 Arena
‪10 min drive‬
Place, ExCeL Exhibition Centre
‪13 min drive‬
Place, Tower of London
‪18 min drive‬
Airport, London (LCY-London City)
‪17 min drive‬

Room options

Superior Room, 1 Queen Bed, Accessible

Good

Sleeps 2
1 Queen Bed

Executive Suite, 1 Double Bed with Sofa bed

City view
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

Good

25 sq m
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 2 Single Beds

Good

25 sq m
City view
Sleeps 2
2 Single Beds

Executive Room, 1 Queen Bed with Sofa bed

Exceptional

25 sq m
City view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Free WiFi
Restaurant
Air conditioning
Gym

includes taxes & fees

9 Nov - 10 Nov

About this property

Novotel London Greenwich

Hotel with a restaurant, in the vicinity of O2 Arena

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.

Novotel London Greenwich offers 151 accommodations with minibars and a safe. 55-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The breakfast at Novotel London Greenwich gets high marks from our customers. During your stay, you're just a quick walk from Greenwich Park. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Guests have great things to say about the helpful staff and the breakfast
6 minutes by car from O2 Arena and 11 minutes from Tower of London
Pets welcome for a fee

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Novotel London Greenwich. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Novotel London Greenwich has a restaurant on site.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Parking on site (GBP 25 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 per person
A bar/lounge
A restaurant
Snack bar/deli

Things to do

Bicycle storage

Family friendly

In-room cot
Laundry facilities
Snack bar/deli
Soundproofed rooms
Travel cot

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

1,184 square feet of conference space
Business centre
Computer station
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Assistive listening devices
Lift (89 centimetre wide door)
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (79 centimetre high)
Wheelchair-accessible restaurant
Wheelchairs on site

1 building
6 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2005
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

55-inch smart TV with cable channels

Food and drink

Coffee/tea maker
Limited room service
Minibar

Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per day, plus a deposit of GBP 15 per night

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 21.00 per person
Self-parking fee: GBP 25 per day (in/out privileges)
Pet deposit: GBP 15 per night
Pet fee: GBP 15 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich London Novotel

Greenwich Novotel

London Novotel Greenwich

Novotel Greenwich

Novotel Greenwich Hotel

Novotel Greenwich Hotel London

Novotel Greenwich London

Novotel London Greenwich

Accor London Greenwich

Novotel London Greenwich England

Novotel London Greenwich Hotel London

Novotel London Greenwich Hotel

London Novotel

Novotel Greenwich

Accor London Greenwich

Novotel London Greenwich Hotel

Novotel London Greenwich London

Novotel London Greenwich England

Novotel London Greenwich Hotel London

Novotel London Greenwich Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Peter

4 Aug 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Arlene

Travelled with family

3 Aug 2025

Liked: Amenities

More USB spots …one of the electric plugs wasn’t working..547

Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

2 Aug 2025

Stayed 1 night in Jul 2025

10/10 Excellent

AMANDA

Travelled with family

2 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We enjoyed all of the meals we ate here which included breakfast daily, one dinner, and afternoon tea. Bed was comfortable. Beds were remade several times but sheets were not changed on the days we asked for rooms to be serviced.

Stayed 7 nights in Jul 2025

6/10 Okay

Melissa

Travelled with family

1 Aug 2025

Staff was extremely rude when we checked in. Rooms are ok. Beds are not comfortable at all! Breakfast was really good.

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family

30 Jul 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible, avoid

it was terrible, the pillows were stained and the floor had significant staining and the toilet was small, we could not fit into the toilet, the paint job was terrible, the television kept turning off and on randomly, no telephone for room service and other services they offer, really disappointed, really loud noises all day and all night, lots banging at night ,could not sleep or relax . we went down to see someone and there was no one there so had no sleep & horrible night it was a 2 star hotel at best. staff were liars. small room, strange layout, door in room which led to another room ,dirty room.

Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

26 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

JENANTH

Business traveller

24 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2025

8/10 Good

Peter

24 Jul 2025

Liked: Cleanliness, staff & service

Bathrooms need a coat of paint otherwise a good mid range hotel

Stayed 1 night in Jul 2025

10/10 Excellent

Oliver

23 Jul 2025

Stayed 4 nights in Jul 2025

6/10 Okay

Sandra

Travelled with family

20 Jul 2025

Liked: Cleanliness, room comfort

Not a luxury 4 Star Hotel

It is my first time staying at this hotel chain, it didn’t start well because we arrived very late night and was super tired. The check-in was pleasant and we got to our room and realised that the sofa bed had not been made up. Not wanting to go back down I opened the sofa bed myself but found no sheets to make it up so I had to go down to reception to ask for some sheets. The lady was apologetic and had said that it must’ve been a mistake with the Housekeeping because the bed should’ve already been made up which was reassuring to hear because I would have thought the bed would’ve been ready given it as a four-star hotel. They asked if we could move rooms for the night for the room offered to us was a standard room and I had paid for an executive room. I accepted as it was very late and it was not the person’s fault on reception. We were offered the same level of room the following day, but it would’ve meant moving all our luggage again including our cosmetics from the bathroom so we decided just to stay put. The bathroom looks very tired and could do with re-grouting otherwise it was fully equipped for what we needed . This room oversight really surprised me for a 4 star hotel and I am certainly not in a hurry to rebook but I am not adverse to it either if there are no other options should we find ourselves in the same location again in the future. In my experience when travelling to London and wanting a 4 star hotel, the best so far has been Doubletree by Hilton.

Stayed 4 nights in Jul 2025

2/10 Terrible

Becky

16 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Travelled with family

11 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel with excellent staff. Room was perfect. Lobby and bar area is really nice! Wish we’d had more time to enjoy it. Great for getting train into London. We stayed here as going to a concert in the o2 and it was super easy to get to using the train and underground.

Stayed 1 night in Jul 2025

10/10 Excellent

Sally

Travelled with family, Travelled with group

8 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean hotel with very comfortable bed and even the pillows were great. Next to Greenwich station so easy 30 minutes to central London. Parking expensive at £25 a night and breakfast an additional £16 so did feel a bit over priced. Breakfast was very good. Would stay again but get train there next time.

Stayed 2 nights in Jul 2025

2/10 Terrible

Loukia

2 Jul 2025

Stayed 1 night in Jun 2025

6/10 Okay

Owen

Travelled with family

30 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

Debra

30 Jun 2025

Liked: Staff & service

Tired

Stayed 3 nights in Jun 2025

6/10 Okay

Eric

Travelled with partner

22 Jun 2025

Good location for traveling in London, but rooms are a bit dated- ours had some duct tape over wall sockets. The front office check in staff leaves much to be desired, after we checked in we were hounded to pay for our room early no less than 3 times. Mind you this was after our 10 hour flight and jet lag setting in. Good restaurant, but it’s very understaffed. Honestly the only reason to stay here is it is a great location for getting picked up for bus tours and hopping on the train.

Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Travelled with partner

22 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice hotel!

Stayed 1 night in May 2025

10/10 Excellent

Thomas

20 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near the train station. It's very convenient.

Stayed 2 nights in Jun 2025

10/10 Excellent

Marcus

19 Jun 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Janet

18 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No one was there on Reception to issue room key on arrival. Had to wait quite a while for someone to show up. No where to ring or push a bell for service. Hair dryer in room was very battered and scarred with most of the paint missing off the body of it. It did work ok.

Stayed 2 nights in Jun 2025

8/10 Good

Gudrun, Seneca

Travelled with partner

16 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very conveniently located to dining and harbor. Even though the DLR is right beside it, we didn't hear any noise from it. Would definitely recommend. Booked this hotel pre-cruise.

Stayed 1 night in Jun 2025