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Best Western Plus Northwest Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Northwest Inn & Suites

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Outdoor pool, pool umbrellas
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
11611 Northwest Fwy, Houston, TX, 77092
  • Karbach Brewing
    ‪3 min drive‬
  • Memorial City Mall
    ‪10 min drive‬
  • CityCentre
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Northwest Inn & Suites

Hotel in Houston with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Best Western Plus Northwest Inn & Suites offers 60 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Best Western Plus Northwest Inn & Suites, you'll be within walking distance of Karbach Brewing. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Westheimer Rd and 11 minutes from Memorial City Mall
Best Western Plus Northwest Inn & Suites offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 884 square feet (80 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Northwest Inn & Suites. Free self parking is available.

This Houston hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 884 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Northwest
Best Western Northwest Inn
Best Western Plus Northwest
Best Western Plus Northwest Inn
Best Western Northwest Hotel
Houston Best Western
Best Western Houston
Best Western Plus Northwest Inn Suites
Best Plus Northwest & Suites
Best Western Plus Northwest Inn & Suites Hotel
Best Western Plus Northwest Inn & Suites Houston
Best Western Plus Northwest Inn & Suites Hotel Houston

Best Western Plus Northwest Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 302 out of 723 reviews
Rating 8 - Good. 224 out of 723 reviews
Rating 6 - Okay. 108 out of 723 reviews
Rating 4 - Poor. 41 out of 723 reviews
Rating 2 - Terrible. 48 out of 723 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western had all the necessary amenities I needed & was in a very convenient location. The front desk staff were very helpful when I had technical difficulties with the TV and the maids were so friendly! Thank you guys!!
Stayed 1 night in Feb 2025

10/10 Excellent

gloria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Toilet Issue

The toilet was having major issues flushing, even with just water in it. We had to use a plunger every time we used it to keep it from overflowing. There was a plunger in the bathroom so I got the feeling that management was aware of the issue before we got there. We reported it when we left because I don't think a hotel should put customers in a room that has that kind of issue until it has been properly fixed. To pay over $100 for one night and have to plunge a toilet every time it is used is not ok.
Stayed 1 night in Feb 2025

4/10 Poor

Tim

Stayed 1 night in Feb 2025

6/10 Okay

Ray

Disliked: Staff & service
ypon checking on sat feb the 8th , i walked into a room that had not been serviced yet. my only complain is that after a long driv
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is convenient for this part of Houston and the room is pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Todd

Stayed 2 nights in Dec 2024

10/10 Excellent

Ketki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent! I was here for the AFROTECH 24 conference and I really enjoyed my stay. The rooms are luxurious and have all the amenities. Ubers are easily available.
Stayed 4 nights in Nov 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was good until I could hear a dog barking(in the hotel) during the morning. Also, the toilet would run after flushing but overall a good stay.
Stayed 1 night in Oct 2024

2/10 Terrible

DOMINIQUE

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had no water forv2 hoursvwhen we checked in. And false advertising the hot tub dorsnt work and hasnt been working in a long time. Mildew dmell when you walk through door. Toliet not cleaned this is on check in. Hotel room doesnt work to even call front desk.
Stayed 1 night in Sep 2024

4/10 Poor

Frederick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Gabriel Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, but i can't turn off the air condicion
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel para descanzar.

Excelente hotel. Lo recomiendo.
Stayed 1 night in Aug 2024

6/10 Okay

Theresa, Greenbelt

Travelled with family
Liked: Amenities
Disliked: Staff & service
Maintenance did not coming clean up our room after we requested room service for a couple days but overall not too bad they had complimentary breakfast
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

LaToya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorry Staff

I was not able to check in due to the hotel being over sold. The front desk staff are extremely rude and act as if they do not comprehend basic English. The staff is extremely confrontational and simply rude.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose Felipe

Stayed 1 night in Jul 2024

6/10 Okay

Tim

Okay hotel; bad showers.

The hotel was okay…standard fare, except for the shower. Despite a notice instructing guests how to use the shower, ours did not work. The setup was totally different than the instructions and water barely came out as a dribble. Unfortunately, we didn’t discover it till the morning when it was too late to do anything about it.
Stayed 1 night in Jun 2024

6/10 Okay

Diana

Too noisy at night. No curtain to cover window at night. Bathtub too slippery:
Stayed 1 night in Jun 2024