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Hello Naples

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Reception
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Hallway
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Bernardino Rota 36, Naples, NA, 80133
  • Place, University of Naples Federico II
    ‪3 min walk‬
  • Place, Spaccanapoli
    ‪5 min walk‬
  • Place, Port of Naples
    ‪7 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪5 min drive‬

Room options

View all photos for 4 Single Bed Female Dorm with Private Bathroom

Iron/ironing board, free WiFi, bed sheets

4 Single Bed Female Dorm with Private Bathroom

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for 4 Single Bed Mixed Dorm with Private Bathroom

Iron/ironing board, free WiFi, bed sheets

4 Single Bed Mixed Dorm with Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Reception
Backpacker Naples
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
3.7 out of 5, Good, 31 reviews
The price is €36
includes taxes & fees
9 Feb - 10 Feb
Backpacker Naples

About this property

Hello Naples

Adults-only hostel with coffee shop/cafe and restaurant
This smoke-free hostel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a fridge in a common area and concierge services are on-site.
Hello Naples offers 5 air-conditioned accommodations, with an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Hello Naples, you're just a quick walk from Spaccanapoli. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include a concierge, tour or ticket assistance and a porter
  • Within a 15-minute walk of Port of Naples and Spaccanapoli
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hello Naples. An airport shuttle (available 24 hours) is available for a fee.

This Naples hostel is smoke free.

The hostel hosts a free manager's reception daily.
Hello Naples has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 12:30 AM and 10:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Late check-in fee: EUR 5 for check-in between 12:30 AM and 10:00 AM
  • Towels fee: EUR 2 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Hello Naples offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hello Naples Naples
Hello Naples Hostel/Backpacker accommodation
Hello Naples Hostel/Backpacker accommodation Naples

Hello Naples Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 49 reviews
Rating 8 - Good. 7 out of 49 reviews
Rating 6 - Okay. 10 out of 49 reviews
Rating 4 - Poor. 4 out of 49 reviews
Rating 2 - Terrible. 4 out of 49 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

C

Stayed 2 nights in Oct 2025

6/10 Okay

C

Liked: Property conditions & facilities
Disliked: Amenities
The floors, kitchen and bathrooms were absolutely not clean. The beds at least had clean linens. The staff was a mixed bag, some nice and professional and others not so much
Stayed 3 nights in Oct 2025

8/10 Good

Afaq

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Babak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bathroom No slippers Bed bugs
Stayed 1 night in Sep 2025

4/10 Poor

Carson

Disliked: Cleanliness, property conditions & facilities
Room was really dirty with hair and a couple bugs
Stayed 3 nights in Sep 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 1 night in Sep 2025

6/10 Okay

Enrico Krisandi

Stayed 1 night in Sep 2025

6/10 Okay

Younghwan

Stayed 1 night in Sep 2025

8/10 Good

Domenico

Liked: Staff & service, room comfort

Single Bed in mixed 4 person shared room

Discreet hostel, unkept structure outside the rooms, but comfortable room with 4 beds, en-suite bathroom and air conditioning | Basic facilities such as lockers, common area, kitchen, communal fridge | Room tidy and sufficiently clean 3/5 | Good for the price, I recommend it for short stays and if you only need to sleep and take a shower
Stayed 1 night in Sep 2025

4/10 Poor

oguzhan

Disliked: Cleanliness, staff & service, amenities
Reception folks should be more professional. The place should be more clean , especially bathrooms
Stayed 1 night in Sep 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Daniela

Stayed 4 nights in Aug 2025

10/10 Excellent

Zoran, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve spent three nights and it was exceptional. I am really happy with the service and place. Thank you.
Stayed 3 nights in Jul 2025

6/10 Okay

Abigail

Disliked: Cleanliness, amenities
Staff were super helpful but the conditions of the beds and toilets were poor.
Stayed 2 nights in Jul 2025

10/10 Excellent

Briana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great staff, no frills, comfortable place to stay

stayed here for 3 nights and it was very clean, comfortable, and in a well-located area near the train station and with easy access to the airport. staff and volunteers were all AMAZING and very multilingual (italian, english, spanish)- it is definitely not a super social hostel with events/parties but the staff are great people to get to know and can give food recommendations for things !!
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came late for checm in, reception staff are really nice, there is air coditioning in our room. Our beds are new, comfy, we had really nice sleep after long day walking. Private bathroom, especially good for girls make up in the morning. Close to metro, and bus stop to go around Naples
Stayed 1 night in Jun 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Himangshu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Abednego

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 5 nights in Apr 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Super!! Ho fatto anche Amicizia con i miei compagni di stanza, che questo per un ostello é spettacolare!
Stayed 1 night in Oct 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, property conditions & facilities
Appena arrivato, accoglienza super della ragazza, disponibilissima e sorridente. Parla tante lingue ed essendo un ostello é un vantaggio enorme. Ho trovato il letto ben fatto e sistemato, cuscini lenzuola e coperta pulitissime. Aono stato davvero benissimo
Stayed 1 night in Oct 2025

10/10 Excellent

Davide

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pulito, comodo, silenzioso, staff con accoglienze, bagno privato, posizione strategica,
Stayed 1 night in Nov 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Tutta la reception é Favolosa. Praticamente é la mia sistemazione ogni volta che sono a Napoli. Cortesia, professionalità ed impegno fanno si che i ragazzi della reception in quasi tutta Napoli.
Stayed 1 night in Oct 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Ottimo
Stayed 1 night in Oct 2025